Support
Write to [email protected]. A person reads every message and replies within one business day.
Getting started
How do I get the morning email?
Open Classic Finance Summary in Shopify admin, go to Morning email, add your accountant's address, pick a time and turn it on. Use Send test now to see exactly what they'll receive.
Why don't my totals match Shopify?
Check the time zone on the Morning email page. If it differs from your store's time zone, days start and end at a different moment, so orders near midnight move to another day. Choose your store's time zone to match Shopify exactly.
Which day does the morning email cover?
The previous calendar day, midnight to midnight in the time zone you chose. Refunds are counted on the day they happened, like in Shopify's own reports.
Can I get a report for a past day or a whole month?
Yes. Open Finance summary, choose any start and end date, and download the PDF or CSV. This is free on every plan.
Does the app see my customers' personal data?
No. It reads order amounts, taxes and payment methods only. See the privacy policy.
How do I cancel?
Change or cancel your plan any time from the app's plan page in Shopify admin. Uninstalling stops all emails immediately.